If you're a motivated, experienced individual who has expertise in providing desktop support in Windows 7, 10 Ubuntu, MAC OS, and willing to learn new technology; we have a spot for you.  

Must have minimum three years of hands on experience supporting users in fast paced environment. Successful candidate will be responsible for providing helpdesk support to our end-customers in North America.

Language Skills Required: Must be fluent in English read /write / verbal. Must be able to Host and provide consultation to customers without hesitation 

Important Note: This is a Rotational Shift job.

Job Description:

Selected Candidate will be responsible:

• For providing technical assistance and support related to computer systems, hardware, and Database issues. Responds to queries, runs diagnostic programs, isolates problem, and determines and implement solution.
• Respond to queries either via chat or over the phone.
• Respond to email messages for customers seeking help.
• Migrating/upgrading windows
• Ability to write queries 
• knowledge about Microsoft Dynamics
• Troubleshooting windows and Microsoft applications issues. 
• Must have hands-on working experience.
• It would be Plus point if you know how to write login script and expertise working in Microsoft domain environment.
• It would be Plus point if you know how to work in Linux Red Hat