| Job Title: |
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Technical Support Executive |
| Category: |
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Client Services |
| Job For: |
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Student/Alumni |
| Total Positions: |
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2 |
| Job Location: |
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Karachi |
| Gender: |
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Male |
| Minimum Education: |
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Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Required Travel: |
|
Not Required |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Aug 30, 2015 |
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| Job Description: |
| We are looking for candidate who will be working with the pioneers of the VPN service, serving clients worldwide.
- Remote technical troubleshooting.
- VPN performance improvement advisory to clients based on experience/insights.
- Live chat handling and lead conversion.
- Support tickets handling.
Preference would be given to candidates having clear networking concepts of DNS, TCP/IP, international packet routing, speed tests, port checking and various related utilities. Having knowledge of various VPN protocols with advantages/disadvantages is an additional plus though it's not mandatory.
You'll be communicating directly (via chat/tickets emails) with clients in over 100 countries so you must have an excellent written English skills and a strong sense of team collaboration. |
| Required Skills: |
| Written English, Networking Basics, Team Player |
| Company Information |
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Company Name: Gaditek
Company Description:
Founded in 2008, Gaditek is a new age technology company that believes in employee-centricity. Over the past decade, we have grown from a team of 3 people and 1 product to over 550
employees, 15 internationally recognized brands in 7 different industries including Managed Cloud Services, Cyber Security, VbaaS, Athleisure, Lifestyle, Media & Publications, and Financial Services. At Gaditek, our employees choose to question and are expected to question everything around them, and then find ways to do things differently. The result? Amazing people, great teams, awesome business units, and people-centric culture that always end up going to new and unknown places.
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