Work Responsibilities

• Receive visitors by greeting them with a welcoming and positive attitude, direct them appropriately and notify concerned staff member regarding the visitor's arrival.
• Answer and screen phone calls in a professional manner and forward/route incoming calls to concerned staff members.(with maintain record list)
• Ensure that the reception area is tidy and presentable at all times along with all the necessary material and stationery. (Not engage anybody on reception area)
• Order front office supplies and maintain inventory stock. (After closing report)
• Maintaining of head office &ware house attendance in register daily.
• Maintain & track the invoices. Also make confirmation of addresses before sending to customer
• Assist staff members with administrative tasks such as providing them proper and timely stationary, ensure mobile credit in all staff members' office numbers, resolve queries regarding cleanliness, fumigation arrangements and broken equipment’s etc. by coordinating with concerned person.
• Track samples or couriers through Leopard or TCS, whether the items have been delivered or not.(tracking share on daily basis to marketing & sales staff with the CC to reporting person)
• Maintain petty cash book.(with proper signature and payment receipt)
• Maintain recovery items.
• Arrange meetings and updating calendar.
• Coordinate with Sales team to update sales visiting schedules.
• Provide exceptional customer service.
• Maintain sample record on Excel and mention all details including when they were received or dispatched.
• Maintain incoming courier entry on excel regarding any kind of material receiving and then distribute it after the approval of CEO.
• Maintain office's notice board.
• Look after of all utility bills (includes house and offices) , and pay them than maintain in file.
• Making of gate pass for things that is going from the head office.
• Making of stationery and grocery list for HO monthly.
• After receiving stationery and grocery check by me.
• Maintaining of Vehicles sheet after receiving car maintenance vouchers from .CEO or any other person designated by him/her(with the fuel average record)
• Look after of Dulzer calendars/note books/pen, bags, update record in file when issue.
• Generate import emails to freight forwarders and line for freight rates as per Import Executive instructions.
• Look after to those emails and reply them accordingly.
• Make freight inquiry template after receiving rates.
• Responsible for the work assigned by CEO and any other person designated by him/her.