You'll be monitoring the smooth running of computer systems and ensuring that users get maximum benefits from them.

Individual tasks vary depending on the requirement of time but you'll need to:

Responsibilities:

• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems and networks.
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Replace parts as required.
• Provide support, including procedural documentation and relevant reports.
• Follow diagrams and written instructions to repair a fault or set up a system.
• Support the roll-out of new applications.
• Set up new users' accounts and profiles and deal with password issues.
• Deal with the admin role and responsibilities.
• Prioritize and manage IT issues as well as admin.
• Conduct electrical safety checks on computer equipment.
• Deal with the admin role.

Skills:

You'll need to show evidence of the following:

• The ability to think logically.
• A good memory of how software and operating systems work
• excellent listening and questioning skills, combined with the ability to interact confidently with staff to establish what the problem is and explain the solution.
• The ability to work well in a team.
• Problem-solving skills.
• A strong focus approach.
• The ability to prioritize your workload.
• Attention to detail.